Refund & Return Policy

Refund & Return Policy

At PrettyRich Lash and Clothing Boutique, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions.

Return Eligibility
Items can be returned within 3 days of receiving the order. The product must be unused, unworn, and in its original condition with all tags and packaging included.

Non-Returnable Items
Certain items such as used products, damaged items caused by the customer, or items without original packaging may not be eligible for return or refund.

Refund Process
Once we receive and inspect the returned item, we will notify you about the approval of your refund. If approved, the refund will be processed to your original payment method.

Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged or incorrect.

How to Request a Return
To start a return or refund request, please contact our support team with your order details.

Email: Support@prettyrichfashion.com
Phone: +1 (248) 579-3844